If you are not completely satisfied with a product, Zorg Egypt will gladly exchange or refund the purchase - at its own discretion - within 5 business days of the return request date, according to the notes below:

1 Boxes and packing material have to be in the original condition and the product has to be unused and box unopened.

2 All claims for shortages/ errors in shipments/error in billing/returns must be made within 14 days from delivery to the Customer.

3 Returns are for replacement or merchandise credit only. The refunded amounts shall not include any shipping charges. A copy of Zorg Egypt invoice must be included with all returns.

4 All items must be returned complete and in their original boxes or packages with all original parts/documentation; if items are not returned with their packages or if any other item or documentation is missing, products will not be accepted as a return item. The Customer must return the items in person to any of the Zorg Egypt stores.

Retailers do not always offer the same deals in brick-and-mortar stores as their online counterparts, because the cost of running a physical store can be much greater than for an online store. Factors such as rent, electricity, payroll, fixtures, and shrinkage loss all contribute to the gross margin and overhead of doing business in a store.

Retailers have found out that they can meet the needs of their customers with less operational expenses: an online location and not a physical store.

It is up on the product size and distnation.

Sure, You have to refer to return policy condetions.

We are offering free shipping we orders over that EGP 2000.